Returned to Sender

Returned to Sender & Unclaimed Returns 

Please make sure you enter correct & current address and contact details before completing order.  

  • Please double check your details before purchasing as we are not responsible if your package is delivered to an incorrect address you have provided.
  • If your parcel is returned to us undelivered (either due to an incorrect or incomplete address or failure to collect from your local post office), we will contact you to arrange to re-send your order and you will be responsible for the additional shipping costs.
  • Any unclaimed returns for the above reasons will be held by Crystal Kama up to a period of 6 months while we try our best to make contact with you. We understand sometimes things happen out of our control but if we haven’t received a response during this time, the items will be put back to our "gift with purchase" crystals and no refund will be processed.

Should you have any concerns, please email or call us. 

0417 772 667